SóCifra Support

How can we help you today?

Contact Us

The best way to solve issues or send suggestions is by contacting us directly via email.

Email for supportsuporte@socifra.com

Useful information to include in your message:

  • Recommended subject: iOS Support – SóCifra
  • App version and device model (iPhone/iPad)
  • iOS version (e.g., iOS 17.5)
  • Detailed description or steps to reproduce the issue

We respond to all requests within 2 business days.

Frequently Asked Questions (FAQ)

How do I sync my chords?

Sync between the App and the Web is automatic. If you load a song on one device, it will appear in your account on all other places where you log in.

Can I use the app offline?

Yes! Your songs and saved setlists are stored locally. The first time you open a song, it is downloaded and then can be accessed even without internet (ideal for performances and rehearsals).

How do I delete my account?

You can request the complete deletion of your data and account by sending an email to the support address provided above.